FAQs
Frequently Asked Questions
Download Passenger - BTaxi App from App Store. Register with Mobile Number & OTP.
Open the app and choose from Btaxi Go, Airport Drop/Pick up or Rental > enter your pick-up and drop-off locations, select your preferred vehicle type, and confirm your booking.
Once booked, you can track your driver’s location in real time on the app’s map.
Based on distance, time, and traffic, with upfront fare estimate shown.
Yes, the app allows you to schedule a ride for a future date and time directly from the booking screen.
UPI, wallets, internal backing, cards via the app and even pay the trip by Cash
Yes, the app provides an option to add a tip after the ride.
Yes, you can download and print the invoice from the app
The app follows strict data privacy and protection policies.
Yes, update your name, contact info, and profile picture via the app
Account deletion is possible via the app or customer support request.
Rate and provide feedback immediately after the ride completion.
Once driver has accepted the ride, you will not be able to cancelled it and cancellation charges will be apply in your next ride