Introduction
At BTaxi Shillong, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use the BTaxi Mobile App. Please take a moment to read it to understand our practices.

1. Information We Collect

• Personal Information: This includes your name, contact details, and payment information provided when you book our services through the app.
• Usage Information: We collect information about how you use the App, such as device information, IP address, and app usage patterns.
• Camera Access: We request access to your device’s camera solely to allow you to take a profile picture. We do not use the camera for any other purpose.
• Location Data (GPS): We collect GPS location data to provide and improve our taxi services, including ride tracking, driver matching, and route calculations.

2. How We Use Your Information

• Providing Services: To process your bookings, payments, and provide transportation services efficiently.
• Improving Services: To analyze user behavior and feedback to enhance the App’s features and user experience.
• App Functionality: Camera data is only used for profile picture functionality, and GPS data is used only for service operations such as ride tracking and navigation.

3. Sharing Your Information

We do not share your personal information with third parties except in the following cases:

• Trusted Service Providers: We may share your data with service providers who assist in delivering our services, such as payment processors and drivers, under strict confidentiality agreements.
• Legal Requirements: We may disclose information to comply with legal obligations or to protect our rights, safety, or property.

4. Security Measures

We implement appropriate security measures to protect your personal data. However, no method of transmission over the internet or mobile network is completely secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

You have the right to access, update, or delete your personal information in accordance with applicable laws. You may also choose to opt out of receiving promotional communications through your app settings or by contacting support.

6. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy occasionally. Any changes will be posted here with a new effective date. Continued use of the App after changes indicates your acceptance of the updated policy.

Effective Date: July 30, 2025

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: btaxishillong@gmail.com